Please read carefully before ordering.
-- Pre-Orders
- Pre-Orders are NOT in stock
- 📆 New items are listed every Monday & close Sundays
- When pre-orders close, they are sent to production (ETA is posted on each listing)
- 📧 All tracking numbers and updates are sent via email — if you haven't received one, your order is still in production
- Please allow the full ETA before checking on your order
Production & Shipping 📦
• Pre-Order: All pre-order items will have TAT listed on each item. TAT does not start until the date stated the order goes in.
• Made-to-Order: All items are custom-crafted post-purchase; no warehouses or pre-made stock.
• Processing Time: Allow up to 18 business days (Mon–Fri, excluding weekends/holidays) for production.
• Tracking & Delivery: Email tracking provided upon shipment. Carriers (USPS, UPS, FedEx) handle delivery; times are estimates, not guaranteed. We aren’t liable for delays, customs, or external events. Risk of loss transfers on shipment to carrier.
🚩 Delivery Issues 🕵️
• Delivered Packages: If marked “Delivered” by carrier, no further responsibility from us.
• Lost in Transit: File claims directly with the carrier.
Returns & Refunds
ThatllDo — we make made-to-order items special just for you. Because of the custom nature of our work — SALES ARE FINAL — We do like you and because we do, there are rare cases we offer store credit only if requested and it’s accepted.
• Final Sale: No refunds, returns, or exchanges due to items being “Made Just For You” (incl. change of mind, or crap! How much did I drink last night?! What did I order?!).
• No Changes: ONCE SUBMITTED, orders are locked — No Cancellations/Changes.
• You Must Use Info TDT Gives You: Check sizing charts & turnaround times PRIOR to ordering.
• Exceptions: For damaged/incorrect items, email with proof within 1 business day for replacement (no refunds).
By purchasing, you agree to this policy, our Terms of Service, and Privacy Policy. View each policy page for specific details.